Lifetime Limited Warranty Details
American Woodmark Corporation, the manufacturer of Shenandoah Cabinetry, hereby warrants to the original purchaser, for residential applications only, that all cabinets and accessories are free from defects in materials and workmanship.
This Lifetime Limited Warranty runs for as long as you own your home and begins upon the date of delivery to you. This Lifetime Limited Warranty is expressly limited to repair or replacement of the defective part at the discretion of the manufacturer and does not include labor for removal or replacement.
This Lifetime Limited Warranty does not extend to defects caused by improper handling, storage, installation, assembly or disassembly, intentional damage, product modifications, exposure to the elements including humidity which may result in warping or splitting, accidental misuse, abuse or negligence.
Natural woods may vary in texture, color and woodgrain, and exhibit subtle changes as they age. For example, wood joints may eventually have visible cracking around the joint area and cabinet colors may darken or lighten over time. Sunlight, smoke, moisture, household cleaners and other environmental conditions may cause materials to vary from their original color and/or to warp, split or crack. These variations are considered to be the nature of the material in relation to its environmental exposure and are not covered under this Lifetime Limited Warranty.
All Lifetime Limited Warranty, missing, or damage claims for cabinets and accessories must be initiated with Shenandoah’s Customer Care Team. Please be ready with your order number and a detailed description of any issue present in the cabinets and accessories. Shenandoah Cabinetry will determine at their discretion, to either replace defective cabinets and accessories or repair any defects in the cabinets and accessories.